Terms and Conditions

Terms and Conditions

Last Updated: August 2, 2025

Welcome to SKYREX Property Services. These Terms and Conditions govern your use of our website and services. By accessing our site, booking a service, or engaging with our company, you agree to these terms.

If you do not agree, please do not use our website or services.

1. Company Overview

SKYREX Property Services (“we”, “our”, “us”) provides professional residential and commercial cleaning services across Ontario, Canada. We specialize in delivering reliable, high-quality services tailored to each client’s needs. From homes and condos to offices, retail spaces, and large commercial buildings, our trained team uses safe, effective methods to keep spaces clean, healthy, and welcoming.

2. Service Agreement

When you book a service (via website, phone, or email), you agree to:

  • Provide accurate property and contact details
  • Grant reasonable access to the property at the scheduled time
  • Notify us of any hazards, restricted areas, or special cleaning needs in advance
  • Allow before/after photos for quality assurance (with your consent)

Important: Service start times are approximate and may be delayed due to weather, traffic, or job overruns. If service cannot be performed due to access restrictions, safety hazards, or inaccurate information, a service fee may still apply.

3. Pricing and Payment

  • All prices will be clearly communicated in your quote or invoice.
  • Final pricing may change based on site conditions (e.g., extra buildup, larger areas).
  • Payment is due upon completion unless otherwise agreed in writing.
  • Accepted payment methods: e-transfer, debit/credit, or approved invoice.
  • Late payments may incur interest or result in suspension of future services.

4. Cancellations and Rescheduling

  • Please give at least 24 hours’ notice for cancellations or rescheduling.
  • Cancellations with less than 24 hours’ notice may incur a cancellation fee.
  • In case of severe weather or emergencies, we will work with you to reschedule promptly.

5. Liability and Limitations

While we take great care during service:

  • We are not responsible for pre-existing damage, wear, or structural issues.
  • We are not liable for damage caused by improper construction, aged materials, or unsecured items (e.g., loose siding, fragile fixtures).
  • Clients must secure pets, valuables, and fragile items before service.

6. Satisfaction Guarantee

If you are unsatisfied with any part of your cleaning:

  • Notify us within 24 hours of service completion.
  • We will return to fix the issue at no extra cost, if applicable.

7. Use of Website

You agree not to misuse our website or engage in any activity that could damage, disable, or impair it. All website content is owned by SKYREX Property Services and is protected under Canadian copyright law. No content may be reused or redistributed without written permission.

8. Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the practices outlined there.

9. Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Any disputes will be resolved in Ontario courts.

10. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, severe weather, strikes, power outages, or emergencies.

11. Changes to These Terms

We may update or revise these Terms and Conditions from time to time to reflect changes in our services, pricing, policies, or applicable laws.

  • The updated Terms will be posted on this page with a revised “Last Updated” date.
  • Significant changes may be communicated via email or a notice on our website.
  • Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have questions, concerns, or feedback about these Terms and Conditions, please contact us using one of the methods below:

📧 Email: info@skyrexpropertyservices.ca

🌐 Website: www.skyrexpropertyservices.ca

📞 Phone: +1 800-850-8063