Common Questions About SKYREX Cleaning Services
Have questions about our cleaning services in Canada? You’re in the right place. This page covers the most common questions customers ask about pricing, booking, safety, and service areas. If you don’t find what you’re looking for, contact SKYREX customer care team anytime. We’re here to help and make sure you get clear answers fast.
How can I pay for my cleaning service?
You can pay online through our Live Pricing & Real-Time Booking page using Visa, Mastercard, American Express, or Discover. We also accept cash or cheque at the time of service.
What areas do you serve in Canada?
SKYREX provides cleaning services in cities across Ontario, including Cambridge, Kitchener, Waterloo, Guelph, Hamilton, Mississauga, Brampton, Milton, Toronto, Pickering, Whitby, and Ajax.
What is your cancellation policy?
You can cancel your cleaning appointment free of charge if you notify us at least 24 hours before your scheduled time. Late cancellations (within 24 hours) may include a small fee. Please let us know early to make the process smooth.
Do I receive an invoice after payment?
Yes. After your cleaning appointment or payment, we’ll send you an invoice by email that includes HST and service details for your records.
Can I trust the SKYREX cleaning team?
Absolutely. The SKYREX team is made up of trained, insured, and background-checked cleaners you can trust. We value your safety and peace of mind, and our entire team works hard to protect your home or business every time.
How do I reschedule or cancel a booked cleaning?
You can easily reschedule or cancel online through your booking confirmation email or by contacting our support team. We’ll help you adjust your appointment to a new date or time that fits your schedule.
What type of cleaning services do you offer?
We provide residential, commercial, and specialty cleaning services, including office cleaning, clinic disinfection, and move-in/move-out cleaning.
Do you offer customizable cleaning packages?
Yes. SKYREX offers custom cleaning plans based on your needs, property type, and schedule. You can choose weekly, bi-weekly, or monthly cleaning services.
How often should I schedule cleaning for my property?
For homes, most clients choose weekly or bi-weekly cleaning. Commercial spaces may need daily or weekly service, depending on traffic and use. We can help you create a plan that fits your needs.
What cleaning products do you use?
We use eco friendly and pH neutral cleaning products that are safe, effective, and approved for use in Canada. These ensure your home or office stays clean and healthy without harsh chemicals.
Are your cleaning products safe for pets and children?
Yes. We care about your family’s safety. All cleaning products we use are pet and baby safe, leaving no harmful residue or strong odours.
Do you offer specialized cleaning for specific areas?
Yes. Our team provides focused cleaning for kitchens, bathrooms, offices, and high-touch areas to remove germs, dirt, and allergens effectively.
Can I make special requests for my cleaning?
Of course. You can share your specific cleaning instructions or preferences when booking, and our team will follow them carefully.
How do you keep my property secure during cleaning?
Our trained cleaners follow strict security and confidentiality policies. We respect your privacy and ensure all areas are locked and secured after service.
How much do you charge for cleaning services?
Pricing depends on your location, property size, and type of service. Whether you need commercial cleaning rates or house cleaning prices, you can view live rates or request a free quote directly on our booking page.
Can I choose eco friendly or green cleaning options?
Yes. We offer eco friendly cleaning options using green products that are safe for your family, pets, and the environment.
What makes SKYREX Property Services different from other cleaning companies in Canada?
We’re an award winning cleaning company with over 10 years of experience. Our certified team provides consistent, high-quality results and excellent customer care. SKYREX combines professional standards with a personal touch.
Can I get a free quote before booking?
Yes. You can get an instant online quote by selecting your location, property size, and service type. No hidden fees, just transparent pricing and flexible scheduling.
Do you offer after-hours or weekend cleaning?
Yes. SKYREX provides flexible scheduling, including evenings and weekends, for both homes and offices. We work around your hours, not the other way around.